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RETURN POLICY

RETURN OR EXCHANGE
We happily accept returns/exchanges on full-priced product in their original condition (unworn/unwashed) within 14 days of receipt. Please note return shipping for exchanges and returns is at your own expense.

All sale purchases are final sales, and cannot be exchanged or returned for any reason unless faulty. Please choose carefully when purchasing reduced product.

Product purchased online may be exchanged in store. If you have any concerns regarding our returns policy, please contact customer@sydneyromantics.com prior to making your purchase.

How do I return an item?
For all exchange requests, contact customer@sydneyromantics.com within 48 hours of receiving your order and we will issue you with a Returns Authorisation Number (RA#).

Please provide a brief explanation of your return/exchange, including your order number. All items are to be returned within 14 days from the date of issue of your RA#. Items received after the 14-day time frame will be assessed at our discretion. Items returned without an RA# will not be accepted and will be returned at your expense.